5
out of 5
POSTED: | BY: Glenn Macklem
Filing a claim.…
The site to file a claim is very easy to use.
Read more on Trustpilot
4.9
out of 5
Number of reviews 20,318
Embrace Pet Insurance offers nose-to-tail accident and illness protection and an additional Wellness Rewards program. Its diminishing deductible feature, Healthy Pet Deductible™, is included with every policy as standard.
Learn more about Embrace’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Kgirl
We appreciate (embrace even) Embrace pet insurance!!
The first claim did take almost 3 months to process, but I had seen reviews discussing that so it was no surprise. Every customer service person I spoke with during the process was very nice and helpful!! The claims adjuster was also very nice and helpful. The only negative really other than the wait time was that some of the information was confusing and some seemed to contradict others, but our claims were covered as expected so I have no complaints about them!! My husband and I are very thankful for Embrace in helping us afford to get our baby the care he needed to survive and thrive after the most medically difficult time in his life he has had and hopefully ever has!!
Update 5/7/25 - I increased my star rating because other questions have come up and the representatives and adjusters have continued to be very kind, helpful, and personable!! It is obvious that they really do take time with each claim to understand it thoroughly and don’t just use AI or something to look for key words. I would definitely recommend Embrace pet insurance. Yes it takes a long time for the first claim, but that is because of how they are trying to understand each case!
5
out of 5
POSTED: | BY: David Neiman
5 Stars!
5 Stars!
Paid my claim as promised. No pre existing issue will this visit. I will be keeping this insurance company for awhile. I have 2 cats insured with Embrace.
5
out of 5
POSTED: | BY: Marilyn Carey
Great experience submitting claim
Great, always easy to do.
5
out of 5
POSTED: | BY: Christina
Love getting money back for grooming…
Love getting money back for grooming and wellness visits. So easy!
Monthly Cost
$13 – $100, depending on your chosen plan.
Coverage
You have a co-pay of 10%, 20% or 30% after your deductible, depending on your chosen plan.
The pay-out amount is based on your actual vet bill.
Payout Limits
Annual limit of $2000, $5000, $10,000 or $15,000.
Deductible
Annual deductible options from $100 – $1,000.
Age Limits
Pet must be at least 6 weeks old to enroll.
New pets over 14 are eligible for accident-only coverage.
Once enrolled, pets can stay insured regardless of age.
Waiting Period
There is a two-week illness waiting period, which begins on your policies’ effective date. Orthopedic conditions have additional Waiting or exclusion periods that vary by state.
Exclusions
Pre-existing conditions are not covered.
Hereditary and congenital conditions are covered if they have not been diagnosed or suspected before the policy becomes active.
Main plan covers alternative treatments such as chiropractic, acupuncture and homeopathic when provided by a licensed veterinarian.
Optional wellness and prescription drug plans are available for an additional cost.
Embrace Pet Insurance protects over 100,000 pets across the U.S. with nose-to-tail accident and illness protection.
In addition to its pet insurance policy, Embrace offers a Wellness Rewards program to help cover the cost of routine veterinary care, grooming and training. Its Healthy Pet Deductible™, the industry’s first and only diminishing deductible feature, is included with every policy as standard.
For every policy sold, Embrace donates $2 to a pet-related charity, as well as offering additional funding and support to shelters and other charitable organizations.