5
out of 5
POSTED: | BY: Terry
Service head and shoulders above the competition
Having tried a number of other companies, with poor service results by any measure, we were referred to Embrace. Their policy options allowed selection to meet our needs, and it just got better. Beginning with the first claim, and for all subsequent claims, the response was prompt, any questions and necessary clarifications were handled quickly, and payment was delivered when promised. This was our first experience with a company committed to service and the well-being of our dogs (all 5 of them). We were so impressed that we established a link from our web-site as our sincere effort at promoting this great company.