Embrace | Pet Insurance Review

My husband has had Embrace Ins for a while now and he has been very satisified with the coverage and the reembersments that he got back. I am so happy with his results that I have purchased a policy for my little one. The Wellness Plan that you have avaliable is wonderful and there are no problems with paper work. We are very satisfied customers. Thank you Embrace for everything. Morris and Debbie Ardle From Tucson, Arizona

I have wellness insurance for my little dog and the year anniversary of my health insurance was coming up. I went to the vet to update shots and get a chip put in. I was in a hurry to turn in the insurance claim and did not complete it correctly. Embrace insurance staff called and explained the problems with the claim. The claim went through as soon as all the information was turned in. I was happy to enjoy very prompt and courteous service.

We have had Embrace Pet insurance for almost 6 years and we just love it. We have English Mastiffs so it was important for us to find insurance that would be enough to cover them with enough insurance to handle any life-threatening illness (which we hope NEVER happens). Having this insurance makes up feel comfortable that we could handle anything that might come along so we don't have to make a choice we would rather not. Embrace is very fast in processing claims so I can put their charges on a credit card and I have the money to pay all but our portion off within two weeks. Embrace's staff are kind and caring - I never feel like they don't want our claims, but the opposite, they are concerned about the health of our dogs. All in all, in my opinion, you cannot find a better pet insurance provider. They are far above the rest.

Embrace has been a life saver for my best friend. After getting the insurance on her she ended up with bladder stones and needed surgery. Each claim was acknowledged with an email and then another email when the claim was settled letting me know a check was on its way. The customer service I receive from Embrace I wish I could get from every where. Thank you!

I have had good experiences with claims processing over the past 1.5 years. Good coverage for my maltipoo when he needed to be microchipped, neutered, vaccinated and his wellness puppy exams. My dog's insurance coverage activation was quick and I usually received my reimbursement check within a week after the confirmation email from the insurance claims representative. This year I made an appointment for my dog's wellness exam and 1 year vaccinations after receiving an email that his coverage was renewed. I hadn't looked at the fine print that said the exact date of the renewal coverage (Nov 5). Being in the medical industry myself I am more accustomed to insurance renewing on the 1st of the month so I had made an appointment on Nov 3. When I submitted the claim it was actually initially denied because the services were rendered 2 days before the renewal of the policy. I emailed back concerned that my claim was denied when I had already been notified about the policy renewal. The claims department was understanding and reimbursed me the entire claim. That to me is excellent customer service. They have assured me that they are reasonable and do care for my dog's medical needs. I appreciate that I feel that I am speaking to a person and not just another insurance company. Embrace is a great pet insurance and I highly recommend them.