Embrace | Pet Insurance Review

Overall, Embrace is an excellent company. There are things I wish were better, like less pre-existing conditions. But you allowed us to afford to maintain our senior dog, Boone, for the last four years of his 14 years of life. Your claim process is so easy, and the response time has gotten faster over the years. These are the reasons we gave Embrace 5 stars.

Jody provided e collet customer service!!

We love Embrace!

Tried to access customer portal from the link in your email to me. I got an error message three times.

Horrible insurance that I currently have. When filing a claim for reimbursement, I’m informed after six months of payments, but there’s a 30 day hold because I need to review my pets medical history for the last year before they can cover a hospital visit for him ingesting a foreign body. Like how could eating a piece of plastic have anything to do with a pre-existing condition or the fact that when I got the insurance I asked them to get my pets medical history for the last year which they did but apparently I didn’t ask them to also review it so now that I filed a claim, I have to wait 30 days for them to review the information before they can even look at the claim or try to make a decision. Worst pet insurance I’ve ever had anywhere I should’ve never have changed to this company go somewhere else don’t end up screwed like I am.