Embrace | Pet Insurance Review

4.9

out of 5

Number of reviews 19,744

Embrace Pet Insurance offers nose-to-tail accident and illness protection and an additional Wellness Rewards program. Its diminishing deductible feature, Healthy Pet Deductible™, is included with every policy as standard. Learn more about Embrace’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Susan Seasholtz

Incredible customer service

Jeff was wonderful! He explained everything, answered all of my questions, made suggestions based on my individual cats, and was so very patient. The customer service is so far exemplary.
1

out of 5

POSTED: | BY: Tiffany Roetken

Scam

After passing for a policy for six years, I finally used it. As a result, my premium went from $89 a month to over $600 a month. Total scam!
5

out of 5

POSTED: | BY: Jim Sims

Caring People

I had some problems with the Embrace website and questions about my policy renewal. I was connected to Anna who spent about 45 minutes with me going over both issues. Not only was she professional and helpful, she was very compassionate about my dog's health issue. This is why I would never choose another company over Embrace.
1

out of 5

POSTED: | BY: Christopher HENDERSON

My dog is 9 yrs old

My dog is 9 yrs old, n we have had Embrace for about half of those. We went w embrace because they were highly ranked on Consumer Reports. Unfortunately their service n product did not live up to expectations! 2 accidents that our dog had, they argued were not covered. These were accidents that injured my dog but no they were not covered! Now they want to raise our costs by 70%!!! No, I am not paying for useless insurance!!! Good luck with all the other suckers!!!!
3

out of 5

POSTED: | BY: Hannah Caebre

Premium doubled in one year

Working with this company was mostly a good experience, but only for one year. The support staff is always kind and professional, the website is easy to use and I was reimbursed quickly for claims I submitted. However, my premium DOUBLED after one year. A 100% increase in cost is outrageous and now I can't keep all my pets insured with this company.

Monthly Cost

$13 – $100, depending on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30% after your deductible, depending on your chosen plan. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $2000, $5000, $10,000 or $15,000.

Deductible

Annual deductible options from $100 – $1,000.

Age Limits

Pet must be at least 6 weeks old to enroll. New pets over 14 are eligible for accident-only coverage. Once enrolled, pets can stay insured regardless of age.

Waiting Period

There is a two-week illness waiting period, which begins on your policies’ effective date. Orthopedic conditions have additional Waiting or exclusion periods that vary by state.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered if they have not been diagnosed or suspected before the policy becomes active. Main plan covers alternative treatments such as chiropractic, acupuncture and homeopathic when provided by a licensed veterinarian. Optional wellness and prescription drug plans are available for an additional cost.
Embrace Pet Insurance protects over 100,000 pets across the U.S. with nose-to-tail accident and illness protection. In addition to its pet insurance policy, Embrace offers a Wellness Rewards program to help cover the cost of routine veterinary care, grooming and training. Its Healthy Pet Deductible™, the industry’s first and only diminishing deductible feature, is included with every policy as standard. For every policy sold, Embrace donates $2 to a pet-related charity, as well as offering additional funding and support to shelters and other charitable organizations.

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