5
out of 5
POSTED: | BY: Kevin Lyons
Friendly Staff
I have found the Embrace staff to be extremely helpful and courteous. They are some of the most professional people I have ever had the pleasure to encounter.
4.9
out of 5
Number of reviews 20,325
Embrace Pet Insurance offers nose-to-tail accident and illness protection and an additional Wellness Rewards program. Its diminishing deductible feature, Healthy Pet Deductible™, is included with every policy as standard.
Learn more about Embrace’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Katie
Customer service could not be better!
Embrace has been wonderful during a stressful time. The customer service and communication is amazing. I have received answers to my emails promptly, even on the weekends! Our claims have been processed in a timely manner. Last week I received six checks in one envelope, several were for claims that had barely been in the system a week or so. Our lovely Ted has cancer and has had several surgeries, goes for every other day bandage changes and is undergoing chemo. Not one claim has been questioned or denied. This is an emotional and trying time for our family and Embrace has been easy and uncomplicated. I also appreciate their practice of inquiring about the patient. Ted is what it is all about. Thanks Embrace.
5
out of 5
POSTED: | BY: Connie Aaronson
Efficient
Sadie our 3 yr old poodle was having breathing/wheezing/choking issues. Our vet wanted her seen by a cardiologist slight irregular heartbeat. After a complete cardio evaluation all heart issues were ruled out.Embrace completed the claim without issue
5
out of 5
POSTED: | BY: Diana
Surprisingly Great!
I am fairly new to Embrace, but have had to submit 3 claims regarding my three cats in just the first few months. I am SHOCKED at how wonderful Embrace has been. Their well-care is comprehensive, their coverage amounts are fair, and their service is prompt. You also get almost immediate response from emailing Customer Service. I will human insurance was so good!
I have to continue coverage of my dog with another insurance carrier because of a pre-existing condition. But, I have to tell you, the difference between the two pet insurances companies is "night and day".
4
out of 5
POSTED: | BY: Diane Ronsicki
Impressed by courteous service
I have only had my pet enrolled in Embrace for a few mos. but, so far, I have been very impressed by the Embrace staff. When I called for info, the rep was very helpful & courteous. Since I enrolled & submitted 2 claims, the staff has been extremely considerate by keeping me updated via e-mail as to everything they had received from my vet's office & letting me know what I could expect & when as far as reimbursement. They were also very quick to process my claims & make payment accordingly.
Monthly Cost
$13 – $100, depending on your chosen plan.
Coverage
You have a co-pay of 10%, 20% or 30% after your deductible, depending on your chosen plan.
The pay-out amount is based on your actual vet bill.
Payout Limits
Annual limit of $2000, $5000, $10,000 or $15,000.
Deductible
Annual deductible options from $100 – $1,000.
Age Limits
Pet must be at least 6 weeks old to enroll.
New pets over 14 are eligible for accident-only coverage.
Once enrolled, pets can stay insured regardless of age.
Waiting Period
There is a two-week illness waiting period, which begins on your policies’ effective date. Orthopedic conditions have additional Waiting or exclusion periods that vary by state.
Exclusions
Pre-existing conditions are not covered.
Hereditary and congenital conditions are covered if they have not been diagnosed or suspected before the policy becomes active.
Main plan covers alternative treatments such as chiropractic, acupuncture and homeopathic when provided by a licensed veterinarian.
Optional wellness and prescription drug plans are available for an additional cost.
Embrace Pet Insurance protects over 100,000 pets across the U.S. with nose-to-tail accident and illness protection.
In addition to its pet insurance policy, Embrace offers a Wellness Rewards program to help cover the cost of routine veterinary care, grooming and training. Its Healthy Pet Deductible™, the industry’s first and only diminishing deductible feature, is included with every policy as standard.
For every policy sold, Embrace donates $2 to a pet-related charity, as well as offering additional funding and support to shelters and other charitable organizations.