Embrace | Pet Insurance Review

I never knew that pet insurance existed until I got my dog. I am so glad that I got it because he's had a few issues. Embrace has been nothing but helpful, kind, speedy with reimbursements and just a pleasure overall to deal with. I've told everyone I know with a pet that if they don't have insurance, they need to contact Embrace!

When I first purchased insurance all paperwork was emailed to me. I couldn't open documents and when I called to ask if they can send to another email, it was done within 5 minutes. No wait time when I call, I speak to a representative right away. I had my dog neutered on March 7, 2014. I faxed claim form to Embrace on March 10th. Received a check for $$400 for my wellness claim within 2.5 weeks. I had 60 days free pet insurance from the AKC. We actually had to use it as my dog ate my husbands eyeglasses and had to rush him to hospital. I sent my claim in the beginning of February. Still have not received a check. Go Glad I did not go with them. Would recommend Embrace. Thank you!!

This is the first time that I have submitted a claim with Embrace and they were efficient, fast, and very helpful when I did have to contact them. They also send a follow up to ask if my check was received. They go the extra mile.

I switched from VPI to Embrace. What a difference! The customer service at Embrace is wonderful. Reimbursement checks arrive very quickly!

I am so happy to write this review and say that I will tell everyone I know, and my vet, that I couldn't be happier with the way that Embrace handled my 1st claim. They were thorough, communicative, and prompt. They answered all of my questions, worked with my vet and I got my reimbursement check within 4 days of filing the claim. As I said... WOW!