5
out of 5
POSTED: | BY: Kevin
Great service so far
This is the first time we have had pet insurance and it's been an excellent experience so far. We are using the Wellness option and our first check was received within 10 days of the visit. The communication, documentation, and follow up have been great. We have also had to call on a few occasions and have gotten to a live person very quickly, a welcome change to most customer service calls we make.