Embrace | Pet Insurance Review

I have been very pleased with Embrace Pet Insurance. Definitely has been helpful with Sebastian visits and emergencies. The reimbursement helps also. Definitely recommend to anyone who has pets.

Fast and fair turn around of all claims. Customer Service always helpful and professional. Thank you Embrace!

The first year I signed up for Embrace for our 7-year old Maltese, our premiums were $93/month for unlimited annual and lifetime coverage, with a $500 annual deductible and 90% coverage. When it came time to renew for year two, I was notified that my premiums would go up 52% to $141/month for the same coverage. I had to significantly cut our coverage to reduce our policy back to the same $93/month. This felt like a big bait and switch, but we already invested a year in this plan so we opted to continue at the lower coverage level. The customer service agents are friendly and helpful but the company seems set up to provide increasingly fewer benefits for more money over time.

Love there customer service

This is my first time submitting a claim electronically, at one point I was a little confused when I had to put the diagnosis (in this case was wellness), but then I figured it out and the rest was an easy process. I don’t give a five star yet because I need to wait to see if everything goes through without any issue, but as soon as the process is done, I will do an additional review; but so far so good.