Embrace | Pet Insurance Review

I disputed an earlier exclusion to my dog's insurance and Embrace immediately removed that exclusion because it was unfair. Based on accurate information from my vet, the exclusion was immediately taken off the list. Excellent service and shows they are not in this strictly for the money.

Thank you for the great customer service in processing my pet's claim so quickly. I am very appreciative of this aspect of any company I am a customer of. Thank you

When we took our GS, Breanna, for a well check our vet suspected hypothyroidism and wanted to do blood work. We were having another procedure done at a later date and the vet suggested having the blood drawn for the thyroid at that time. Fortunately, the results showed it was low, but not enough to warrant medication. Breanna later had a nail infection and was seen for that. The medication was very expensive, but again, fortunately, it was covered. She is doing OK now. We received our reimbursement from Embrace in a very timely manner. Staff is very courteous and helpful with any questions. Thank you Embrace.PS Do you have insurance coverage for senior citizens?? LOL

I have submitted several claims for both of my golden retrievers. One that has had a few flare ups of allergies and my other that has a mammary mass. I have always had my reimbursement within 2 weeks and if I had any questions, every rep I spoke with has been more then happy to help me out. At first they wanted to decline any future masses my one golden would have due to a cysts I had examined before our plan, but once I showed them the cytology report, we were able to narrow down her excluded coverage from all future masses to just follicular sebaceous cysts.

Inky was spayed, had microchip inserted,was given antibiotics and pain medicine for her procedure. She received a dose of frontline plus and heartworm medication.Total wellness claim was paid at 100%.