Embrace | Pet Insurance Review

We have two Cavalier King Charles pups, both which are covered by Embrace. Our 4 year old was found to have high liver enzyme readings after a blood test. Exploratory surgery was accomplished which revealed liver disease, poor liver color and an enlarged pancreas. Embrace covered all costs in accordance with the policy and covered without question. I would highly recommend to anyone who has a loving pet to consider pet insurance with Embrace.

We enrolled in a high deductible plan just in case something really bad happened, hoping we would never have to use it. But then our dog became mysteriously ill overnight and continued to decline. On the 4th day after symptoms started and 3 vet visits, we were admitted to the emergency animal hospital and were seeing a neurologist. Having the insurance made it so much easier to get the tests we needed (X-rays, MRI, spinal tap). The tests were able to rule out some potentially horrible outcomes and allowed to get the right diagnosis and treatment. Our dog is responding to treatment and is on the mend. Embrace has been a pleasure to work with: promptly processing our claims, answering our questions, and being overall considerate and thoughtful during a stressful time. I wish human health insurance would be so easy to navigate. I have been very thankful that we enrolled and have recommended Embrace to several other pet owners.

Faxed claim on 1/13/2016. Deposit is on it's way. Would probably be in my account, if this wasn't a national holiday. I love Embrace. :)

My cat Butters had a small cyst on his right side which my vet had been monitoring, and recommended removal of the cyst while he did a routine dental cleaning with Butters under anesthesia. The total cost for both procedures was somewhat costly. While Embrace did not cover the costs of the cyst removal, as it was determined to be a pre-existing condition, I am pleased that they did in fact cover approximately 1/4 of the overall cost for services rendered that day, pertaining to the dental cleaning.

A statement from the veterinarian was misunderstood and when it was brought to their attention, an explanation from the veterinarian was requested, it was reviewed and an appropriate adjustment was made. It was all handled professionally and resolved. Very pleased with how it was handled.