2
out of 5
POSTED: | BY: Susan McIntosh
Difficult to file claims and way too long to reimburse
I wish I had known that I could not electronically file claims like my other pet insurance carrier for my other Wolfhound. It would have made a difference going with your company.
Extremely disappointing and inconvenient if I forget that I needed a form filled out at Vet's office.
Your turnaround time for reimbursement is dismal...but average overall for all companies.
You came highly recommended but I am not impressed.
Sorry and now I am stuck with you.
Susan McIntosh