Embrace | Pet Insurance Review

I can't say enough about Embrace Insurance. I was upset when I got the vet bill for Heidi, my dachshund, but Embrace came through and Heidi is doing great! Can't thank you enough. I already gave two of your pamphlets out to my coworkers.

I have had this insurance for about 5 years for my Great Dane. I never used it til recently. The claim was paid in a timely manner.

I have had Embrace for our dog for a number of years now. Overall, the process has been good. I feel that submitting the info to them for reimbursement to be a little trying though. If the clinic you have isn't willing to login, print out forms and fill out their brief part, it is impossible. Conversely, if the front desk staff are incompetent, or if their fax doesn't go through despite getting confirmation that it did (they are archaic after all), you have to wait and stay on top of them to get the paperwork into them. Embrace makes it sound easier than it is to be reimbursed. Having said that, once they receive the required info, the process is quick and coverage good. I also wasn't aware (fine print perhaps?) that the price for your pet to be insured goes up A LOT over the years. I found out the hard way. But after much research beforehand, I still think they are one of the very few, good pet insurers around.

very happy

As usual excellent service but wish you could still accept email photocopy images to expedite as before...