3
out of 5
POSTED: | BY: Liz
Updated Review
UPDATE: The insurance got back to me and is making things as seamless as they can during this loss I appreciate their cooperation I do think they need to work on phone responses but over all I value their empathy and compassion during these situations. Thank you embrace.
OLD : zI never get any responses I have called multiple times in the past few weeks about some of my dogs claims and have received no emails or contact. This past weekend I had to finally say goodbye to my baby as he was simply old and ready to not be in pain anymore but this insurance company has not made it any easier, I wish they would answer the phone even when I call right at opening time.
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