1
out of 5
POSTED: | BY: Amaranthe Rae Zinzani
Worse Than Worthless
Worthless. No, worse than worthless. Actively malicious.
My beloved ESA (a cat) had mammary cancer prior to my purchase of my Embrace policy. After I purchased the policy, my cat developed salivary gland cancer that is terminal (it has metastasized to the lungs). Despite all evidence to the contrary, including a letter from my cat's oncologist, Embrace judged that my cat's salivary gland cancer was of mammary origin and therefore a preexisting condition, refusing to cover the literal thousands I have to spend per month on my cat's care. The mental gymnastics required to call an obviously novel condition preexisting are nothing short of unbelievable, and obviously motivated by greed. Embrace doesn't care about animals, only about money, and they are willing to ignore the truth to save money. I will be pursuing legal action. They are making an already nightmarish situation--having a terminally ill pet--exponentially worse. If I could give zero stars, I would.
DO NOT USE EMBRACE, or be prepared to get your state's department of insurance to intercede on your behalf when they deny your claims for dubious (read: BS) reasons.
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