4
out of 5
POSTED: | BY: Anastasia Beardslee
Quick and easy, not helpful when you most need them
We chose Embrace for our cats because of the USAA member discount.
Pros: Embrace is easy to use, quick to respond, and generally quite clear about what they will cover.
Cons: When we did have a big expense, they initially wanted to cover very little of it, claiming that the medical necessity was a pre-existing condition. Our vet proved that was not the case and they relented. Pet insurance's biggest selling point is coverage and help when you most need it. But this is an insurance company after all, and paying for your bills is not their goal.
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