1
out of 5
POSTED: | BY: Julie
Money Grab Scam - They'll Create Pre-Existing Conditions
I adopted a 8 month puppy from the shelter. A medical review was completed at that time and he was found in good health. Two weeks after I adopted him, I signed up for Embrace insurance. 2 weeks after that, I had to take him to the vet due to diarrhea. I submitted the claim along with his medical history that the shelter provided me (again clean bill of health). The adjuster denied my claim stating that the upon medical history review he found that diarrhea was a "pre-existing condition" and any treatment for that condition would be denied throughout the policy year. What? the medical history from the shelter EXPLICITELY states he had no diarrhea and when I go to get it treated it created a pre-existing condition. Of course I canceled my policy. What a joke. It's better to pocket that monthly $25 than spend it on this company.
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