Embrace | Pet Insurance Review

Excellent , been with them for about 10 years now and never had 1 problem . Thank you embrace and they also care about your pets and the have there own pets in the office :)

For the past year we have been extremely happy with our Embrace Pet Insurance. As a family with six cats, we were impressed with how quickly Embrace responded to emergencies once the initial claim is processed. When our beloved cat Rutabaga died, we were reimbursed nearly $9,000 of what turned out to be his end of life coverage fairly rapidly. Unfortunately, our experience renewing our insurance has not been similarly pleasant. We were shocked to find our policy had increased from $80 to $113 per month for 5 cats. The only claim we made (that was covered) was Rutabaga's inoperable tumor. We have spoken to customer service twice about this, and no one was receptive to our complaint – probably because it is obvious that we’d be on the hook for new pre-existing conditions if we were to change insurance providers. We strongly recommend thinking carefully about who you get your pet insurance from. The last thing we expected was our other cats’ premiums would increase so much after losing our Rutabaga.

I am so pleased with my experience with Embrace to date. Once the initial set up is done and the vets have all given the necessary information, the process with Embrace is so quick and efficient. The choice of plans is amazing. I would highly recommend.

I have had embrace accident for 5 yrs. I never needed them until my dog got skin allergies about 3 yrs in. Then was diagnosed with a heart defect at 4.5 yrs. I would never been able to afford her surgery without them. They were awesome, and my baby is healthy and happy at 5 yrs old.

This was the first time I submitted a claim. Doing so online was very fast and easy. Once submitted, the Embrace team sent me regular updates about the process of reviewing the claim and I felt well-informed all the way to claim settlement, which was done very quickly. A very smooth experience!