Embrace | Pet Insurance Review

I cannot thank you enough for the support during the recent medical crisis with my dog (August 15 - September 13), Argo. Your entire team was patient and compassionate throughout, gracefully correcting my errors, and ensuring the financial situation was not an added stressor throughout this nightmare. I’m sorry to report that we were unable to save Argo, he passed on September 13th, once we determined that fighting this disease further was not the humane thing to do. He passed in my arms, peacefully and respectfully with the medical assistance of his primary care team. He was the best boy ever. Once again, thanks for being so supportive and caring throughout. We will definitely use Embrace in the future.

Wellness plan pays fairly quickly but when I have had to file several claims trying to get diagnosis and help for very sick gastritis issues they are dragging their feet and are trying to find a reason not to reimburse the ER Vet and specialist vet testing bills. They have been sent ALL records twice from 3 vet offices and still won't contact me or take care of the claims. Still waiting on a final decision.

Staff was very helpful and considerate,answered all my questions and concerns. Would recommend this company to anyone who has a pet. Completely satisfied.

Had for over a year and had zero benefits from my plan. Everything needed had something written up on why they couldnt pay. Id rather pay out if pocked when something happens instead of paying this company for no help every month. Bye

I cancelled after a week , I called 6-7 times never got an answer