ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,064

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Betty

Must have for dog owners.

This is much more than I expected dog insurance would be. Very easy to file claims, I am kept updated on status.
5

out of 5

POSTED: | BY: Jenna Cellino

I'm so glad we decided to get ASPCA…

I'm so glad we decided to get ASPCA insurance for our new puppy! They have great customer service and are very quick with everything!
5

out of 5

POSTED: | BY: Suzanne Ludwiczak

Everyone is soo helpful. And happy! I have never had a bad experience.

I love having our insurance with you guys. The staff no matter who or when you call are really always happy and they help you with a thousand questions ( which I always seem to have ) if I have to say one not so great thing is they never contact you by phone only by email when they need info which is fine for most people but I do not have email on my phone or even look everyday so I would wish they would call me when they need something but other than that the customer service is stellar and the rates are good.
5

out of 5

POSTED: | BY: Jennifer Goodsmith

QUICK, EFFICIENT & GREAT CUSTOMER SERVICE!!!

I’m very pleasantly surprised with my experience, so far, using ASPCA pet Insurance. Each claim has been handled quickly, efficiently & communication is excellent. I get frequent notifications via email & there is no hassle with speaking directly to a representative on the phone. In fact, each representative has been kind, polite, caring, knowledgeable & actually sounds like a human being vs. the majority of customer service workers from other places who sound cold & robotic. I only wish my own insurance was as easy to navigate as ASPCA so far has been. They also offer several types of plans to choose from. Having this amazing pet Insurance is truly a gift of the peace of mind that our sweet baby girl will be taken care of. It takes some of the financial stress off of us so we can focus on the well being of our precious puppy. We can’t thank you enough!!!
5

out of 5

POSTED: | BY: Jennifer Johnson

Very easy to submit a claim

Very easy to submit a claim. The app is great. Would recommend and I have recommended to my friends and co-workers.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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