ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,065

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Janet Ellis

INCREDIBLE INSURANCE

The care the staff took concerning Harley was amazing. They always asked of his condition. I am thrilled at the ease of a claim love your staff and thank you for your concerns. Harley is on the mend and we are blessed each day with improvement. THANK YOU
5

out of 5

POSTED: | BY: Sharon McCart

Best decision I ever made!

Elsie was a cattle dog/husky mix. When we found each other, I decided to buy medical insurance for her even though we had not insured either Frisky or Sheila. Sheila had been suddenly ill at the end and we could see that longer or more extensive medical needs would be costly. I never wanted to let finances dictate medical decisions for Elsie, so insurance seemed a smart choice, and I was right! Elsie developed an aggressive form of mast cell tumors in March 2019. She required three surgeries, followed by chemotherapy and other medications. In addition, there were frequent visits to both the vet and the oncologist. Without insurance, all of that would have eaten into our retirement funds and been a reason to forego needed treatment. With insurance we could do what we believed was right for Elsie, extending her life by months. As for quality of life, we had more good days than bad, and six days before she passed, we still enjoyed our walk together. Claims were always processed in a reasonable time frame and coverage was as promised, to the very end. After the final claim was processed, I received a call from customer service, expressing sympathy and asking how we were doing. Over and above anything I expected! If we ever bring ourselves to bring another dog into our hearts, we will once again invest in medical insurance for her.
5

out of 5

POSTED: | BY: Cheryl Stafford-Groom

Coverage is exactly as represented

Coverage is exactly as represented, no unexpected "exceptions". Helpful customer service and easy claim process. Would highly recommend.
5

out of 5

POSTED: | BY: Joyce Mangino

Thank you for helping us with Thelma's claims!

Prompt payment and friendly service!
5

out of 5

POSTED: | BY: Shannon Sorrell

I am always referring people to ASPCA because of their pricing and customer service being so excellent.

Everyone that I have spoken to at ASPCA has been so nice and caring. Getting a follow up call to see how my dog was doing after an Emergency visit meant the world to me. I also got my payment reimbursed within about a week and a half which is amazing! Every part of this insurance is quick easy and understandable.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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