ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,091

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: Michael

Very good service

Very good service, we'll see when I need it though!
3

out of 5

POSTED: | BY: Mindy Hillsberg

please respond to my request!

I have requested a written copy of my policy - sent an email 6 days ago and have gotten no response. Noy happy about that
1

out of 5

POSTED: | BY: Kiara

The money back guarantee is a scam

The money back guarantee is a scam. I did not make any claims and requested a refund well within a few days of signing up yet only received about 80% of my money back. After waiting nearly an hour to get in contact with the right department, the rep made false statements regarding another insurance company when I requested cancellation.
5

out of 5

POSTED: | BY: Pam R

Great coverage and great support

I’ve had pet insurance for all of my dogs through ASPCA. They are responsive, process claims quickly and are super helpful when you call. When of my dogs passed away suddenly, not only did they process my last claim super fast they automatically cancelled his policy, sent a note saying how sorry they were and on top of that also called to extend their condolences. I have and will continue to recommend ASPCA pet insurance.
3

out of 5

POSTED: | BY: Dawn Kekelis

MedVet Visit

Believe they wanted way to much information for the visit to medvet when the documentation sent to them with the claim gave the detail needed.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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