ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,140

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: Shelbi

I love the fact that you can customize...

I love the fact that you can customize the insurance to your dog with picking a deductible amount, amount of coverage and reimbursement, and so on but prices are just a bit high for coverage. With that being said I filed my dogs first claim a few days ago and it was very easy to file and send in for review for reimbursement. Haven’t heard anything about my reimbursement status yet but overall I’m happy with my service and pet insurance. Would recommend.
5

out of 5

POSTED: | BY: Melissa Faris

so far so good

so far so good, hopefully I won't need to make a claim but from what I understand from folks I know who use this insurance, they are wonderful.
5

out of 5

POSTED: | BY: Moises Lopez

Signing up was very easy

Signing up was very easy. The website made it very clear what I was buying and my selection was fast.
3

out of 5

POSTED: | BY: William Danielson

Not too deaf friendly

Not too deaf friendly. I had to really work on to find way to file ...
1

out of 5

POSTED: | BY: Jean Gerardo

You can be on hold for more than a half…

You can be on hold for more than a half hour. If you put your number in que you don’t get called back for 2 hours and by that time you are unable to take the call because you have your child at the orthodontist. I am not happy and if this is how your service works I don’t want your insurance

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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