ASPCA | Pet Insurance Review

Avoid ASPCA at ALL costs! They are quick to deny anything they can as "pee-existing". They are underwritten by Crum &, Forster, which should say a lot right there. They claims that testing for an ear infection is related to anal saculitis! What??!!?? Don't believe all the 5 star reviews. They are written by their employees. Read the BBB reviews and Yelp reviews. One of the worst companies out there. Actually, to be truthful, ALL pet insurance is a SCAM. They see pets as "property", NOT family. They're in the business of sucking us dry of our money and then denying claims. It is supposed to give us a peace of mind. It has been nothing but stress instead. Please do your research and avoid ASPCA!

no Chinese customer service, no service staff, no professional insurance project explanation, no one to change the insurance system, and even only an email notification will reply me! No contact so far! I’ve never encountered such a bad insurance company!!. Comments are important? ! Isn't the service important?

I just wish you ofered senior citizen discounts. It's not easy living on social security.

We have paid for pet insurance for both of our dogs for a few years. We recently actually had to use it on one of our pets a couple of times in a matter of a week and was not looking forward to submitting the claims to ASPCA for a refund as there are stories of other companies denying claims and not paying. This couldn't be more inaccurate for ASPCA, I submitted the claims and within 2 days had the refunds deposited into my checking account. I can only say I have been more than pleased with the service I received.

ASPCA delivered efficiently the insurance money I was intended to receive in a timely manner of just a few days from when I put in a claim. The process was quick and simple as I’m a first time pet insurance owner and every pet owner should have coverage!