ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,091

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Tonya Culpepper

NOT HAPPY WITH CUSTOMER SERVICE

I am sure the insurance itself is a good one, as I have never even had the chance to use it once I applied for it. However, I am not happy with the customer service aspect of your company as I cancelled my claim on August 30, 2021, and found that money had been REMOVED from my September 3, 2021 paycheck AFTER the cancellation of my policies. ASPCA owes me $178.92 for claims that had been cancelled and took the money out of my new month check without permission.
1

out of 5

POSTED: | BY: Jessica

I’m so sad

Yes it’s really bad and ur send mail for me again .and until 3week now,still no anybody contact to me! Always mail and it’s not human (And reply about this mail it’s very soon) But no body help me
1

out of 5

POSTED: | BY: Joseph Lippa

You're too expensive and provide minmum…

You're too expensive and provide minmum coverage!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
1

out of 5

POSTED: | BY: Nicole Maas

Tried to reach out to customer service…

Tried to reach out to customer service and they never responded. Plan does not cover dental cleanings, not worth it to me.
5

out of 5

POSTED: | BY: Monique Artis

Greatest

Gracias the best I have ever known its beautiful thank u

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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