ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,090

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Charlene

What a experience, so please I changed pet insurance provider !!

I have only been a customer for less than a year and a great experience so far. Very responsive and keeps you informed when your claim is in process. ASPCA app is very customer friendly. Reasonable cost and coverage.
4

out of 5

POSTED: | BY: Maryann

I was able to submit a claim online…

I was able to submit a claim online easily after my dog’s spay surgery. Since I had taken out the preventative care as well as the accident policy, the surgery was covered and I received the amount allowed which was $150.00 for which the surgery that the Veterinarian charged $500.00. I just wasn’t aware of the amount I would receive ahead of time, but it was direct deposited into my account very quickly. There was a follow up call to see if I was satisfied. Very nice.
5

out of 5

POSTED: | BY: Jeff Cross

Pet insurance

Just going to see if it covers anything that I need
5

out of 5

POSTED: | BY: Marcia Kalama

It took some time to get reimbursed but…

It took some time to get reimbursed but they did! I’d never used any pet insurance and was unsure it really did what they claim. Yes, thank you ASPCA, really helped our Hoku in her time of need! Aloha, Marcia on Maui
2

out of 5

POSTED: | BY: Magdalena Sanchez

No insurance policy

I went to your website last week to purchase medical insurance for my dog, and I did find a plan, entered my dog's information and paid. So far, I have not received a welcome package, a copy of the policy, or anything else from you. I know that you charged me the first month premium, but nothing else has happened. I am wondering what follows. Do I have to call you in order to get a policy number, and related documents that any professional insurance company would offer? I am beginning to regret choosing you to take care of my dog. Magdalena Sanchez

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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