ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,136

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Alexis LaBondano

The website wont allow me to log in

The website wont allow me to log in, saying my email cannot be found although I still have the confirmation emails sent to the email they say con not be fount. Having a really hard time cancelling my account.
5

out of 5

POSTED: | BY: Amy

Is always easy to complete, and everyone is helpful, & nice.

It’s always very easy to submit a claim. Everyone is always extremely helpful, and nice when you need to call for anything. So far I haven’t had any issues having a claim paid.
5

out of 5

POSTED: | BY: john

very good coverage for the price, and quick claim settlement

Very reasonable price for accident only coverage. Quick claim settlement. User friendly website for claim filing.
4

out of 5

POSTED: | BY: Dorothy Phillips

The problem I have when I call is the…

The problem I have when I call is the recorded phone system. I cannot hear the message whatevet time I call. The same problem with a customer service person I have to ask them to speak up. I know I don't have a hearing problem. If my choice was I would never call. This is unacceptable for anyone trying to reach this service.
5

out of 5

POSTED: | BY: Audrey Lloyd

User friendly web

User friendly web. Good customer Svc.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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