ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,062

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Kat Tretina

Kind, helpful, and quick reimbursement

My dog had an awful accident and had to have emergency surgery. I paid for it, knowing I had pet insurance, but after hearing so many horror stories, I was worried my claim would be denied. I submitted my claim on a Monday, it was marked as completed on Wednesday, and the money was deposited directly into my bank account by the next Monday. So it took just one week to process my claim and get reimbursed. I did have to call customer support about a question I had on my claim form, and they were incredibly kind and helpful, and asked about how my pet was recovering. I was pleasantly surprised and really happy with my experience.
5

out of 5

POSTED: | BY: J David McNaul

Great Pet Insurance Company

ASPCA Pet Insurance has been a great move on our part. Costs have been relatively flat on the policies and their service has been great. As with most companies processing claims got a little slow during the pandemic, but now they are getting them done in days. Very easy company to work with. We lost one of our two furbabies a couple of weeks ago, and I was blown away with the compassion shown by ASPCA. Not only did they process the claim quickly, unlike another insurance company we used to be with they also cancelled the pups policy and won't be billing for the rest of the year. They also called us with condolences, and then we got a wonderful and compassionate card in the mail as well. This company is the BEST!!!
1

out of 5

POSTED: | BY: Bruce Eaton

I signed up our dog

I signed up our dog, somehow it got put in my wife’s name. She is exceptionally busy and nit able to do the day to day and now I have no access to the account I set up and that I am paying
5

out of 5

POSTED: | BY: Dan Matsunami

Affordable plan for our furry kids

Affordable plan for our furry kids. Easy and fast to claim on the app. Claim finish and Direct deposit in bank account in 5 days to 7 days. Help us to protect our kids with none stress at all. Really happy to recommend your company to all parents
5

out of 5

POSTED: | BY: Lizzie

Excellent Service and Pet Insurance! Highly Recommend!

Consistent, efficient, timely, and excellent customer service! Highly recommend ASPCA Pet Insurance!!!

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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