ASPCA | Pet Insurance Review

Month on July was not kind to my baby Kona.. dont know what I would have done , if we didnt have ASPCA Pet Insurance. I entered 3 claims about a couple of days apart,, See my Baby broke her front left leg.. Her Femur broke in 3 pcs.. She needed a very complicated and expensive Operation.. I have a fixed income .. ASPCA I think understand how important it is to process these claims as quickly as they can,, within 2 days of me submitting the first 2 claims I had already received my Reimbursement , direct deposit to my bank . the 3rd Claim was the big one, this one had the Operation and 3 night in the hospital , you all know this is not cheap either... Once again they are there for us , and process the claim within a week. and this was only because I didnt include all the information needed, once I uploaded what they needed, they processed it on a WEEKEND, yes you heard me correct, A WEEKEND.. I am grateful for ASPCA I have had them for more then 10yrs , and every time I have needed them , THEY HAVE BEEN THERE FOR ME... I thank all your team and your customer service, you are ABOVE THE REST ... in my BOOK YOU ARE NUMBER 1.. thank you for helping get my baby on the road to recovery

The whole process was easy & efficient

Satified

I have canceled many times. I have canceled the first day I got the insurance. I wrote the cancelation email like 5 or 6 times to cancel and nooooooooooooobody ever answers or confirms my emails back and if you can get through on the phone now I will try that again their phones were down or impossible to get through. I don't want it I never even used it. I canceled it many times via email and they refuse to answer any emails. This is a scam do not use them even though it says ASPCA. PLEASE CANCEL MY ACCOUNT. They do not even provide you with an account number to give them when you call or write so its a SCAM...! Very very unhappy!

I'm satisfied with my cat's health insurance, I received detailed information online, the coverage starts next month of August.