ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,062

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: Lisa Jones

I have not had the opportunity to use…

I have not had the opportunity to use the insurance yet but the quote was good, signing up was easy, services coverage are good.
3

out of 5

POSTED: | BY: Pauline Jackson

I haven't had anything done yet to make…

I haven't had anything done yet to make a review except to sign up for ASPCA pet insurance. They did get in touch with me soon enough via email. I made an appointment for my Cookie with a veterinarian in my area. I will tell you more after this visit. Pauline Jackson
4

out of 5

POSTED: | BY: Karen Stoudt

well done Very clear and helpful.

Very clear and helpful.. Felt it was the best insurance for my dog.
5

out of 5

POSTED: | BY: Ralph

Great interface and website

Great interface and website. Easy to obtain insurance and submit claims. Nice job!
2

out of 5

POSTED: | BY: Linda P

Awful website and customer service

I just logged onto the website to update my credit card expiration date, and the site does not have a "save" function once you have input your card info. Each time I enter it and then check back, my old expiration date reappears. No problem, I assume, just call customer service to update the payment information. Wrong!! The customer service number takes me to an automated system with an absurdly long menu and no way to reach an agent. Although the insurance did process and pay my claim appropriately last year, their website and customer service earns them low marks.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

Get a quote today

Leave a review