5
out of 5
POSTED: | BY: Ron Fowler
Great phone representative
I just wrote a great review and lost it! Your phone representative, Shannon in Pennsylvania, helped me sort out a payment schedule, and she is the main reason I am staying with your company! I had the great pleasure of getting her for both of my calls and could not be more grateful for her professional, caring, witty assistance, and you should know what a jewel you have in your employee! I’m new to pet insurance and her assistance ( I was blessed with her answering both times I called), has been a joy! Thank you for hiring such a wonderful person!
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