ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,062

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Curtis

very easy to set-up account

very easy to set-up account, and coverage looks good.
3

out of 5

POSTED: | BY: Peter Alfano

Reimbursement

First, too many prompts before getting to a real person to speak to. It is ridiculous. Second, I was told that a glitch in the ASPCA reimbursements to direct deposit were affecting some customers. It would be nice if ASPCA would have sent an email and said it knew about the delay and was working on it instead of a customer navigating all the prompts to ask someone why the direct deposit was not showing up five days after it was supposedly made.
5

out of 5

POSTED: | BY: Lana Martin

Ease of use and great coverage

Ease of use and great coverage
3

out of 5

POSTED: | BY: Lindsey G

Claims are taking much longer to…

Claims are taking much longer to process than when we initially signed up with ASPCA.
3

out of 5

POSTED: | BY: Jacqueline Smith

That I have wait a year to get wellness…

That I have wait a year to get wellness care. For vaccines and other wellness care. I would’ve like to know that it does not include wellness care upfront, and maybe that will have help me make a decision of how and what to initiate the for insurance.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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