ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,062

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
2

out of 5

POSTED: | BY: Scott Van Emden

It has been over 30 days since I…

It has been over 30 days since I submitted my claim, and it is still waiting to be looked at. I am paying into this, but it is taking so long for the claim to be reviewed. Need to speed the process up.
5

out of 5

POSTED: | BY: Shawn Ottenbreit

My overall experience has been great, some recent delays in processing

My experience has been great with this coverage. We bought the coverage when our dog's were born so no pre-existing conditions. I am seeing some delay in processing and have been waiting over a month for our most recent claim to be reviewed. Not sure why it is taking so long?
1

out of 5

POSTED: | BY: Jill

Scam

This company is scamming customers. They consider any vet visit a pre-existing condition, even if there is no diagnosis. So, all the testing while they try to find out what’s going on will be rejected. Plus, the customer rep was very rude on the phone, and kept interrupting. Their policy is written vaguely on purpose to scam customers. Perhaps rewrite your policy to be clear.
5

out of 5

POSTED: | BY: Angela Morrisey

Web site was very informative and easy…

Web site was very informative and easy to use.
1

out of 5

POSTED: | BY: Emilee Baker

I can’t even log in

I can’t even log in

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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