ASPCA | Pet Insurance Review

I have paid on my policy for 5 years for my dog and my daughter's dog. My daughter had to move to CA for work which never seemed to be a problem filing claims for her dog. Earlier this year I called with a question and said my daughters dog was in CA and he had had a couple claims. My dog has never had a claim in those 5 years. They said since my daughter moved that both dogs could not be on the same policy. So they cancelled my dog in March 2023 the second I told them she had to move. I turned in a claim in July 2023 for for labs for slightly elevated liver enzymes that he has before (the vet said don't worry, they were not that high) and since he had to start his waiting period over, after 5 years of paying, ASPCA claim it was a pre-existing condition and will not pay. This is wrong of the company. I will cancel this policy as they just cancelled my dog and erased 5 years of payments and no preexisting conditions, without any claims. Guess there isn't anything I can do, but buyer beware. They will find any excuse not to pay a claim.

Choosing from policies offered was very easy. I haven’t yet taken our kitties in for the check up yet, so I haven’t experienced the reimbursement part of it. I did download the app, so I’m ready to go. I’ll keep you posted on the later, but I’m confident everything will be efficient.

Cannot log in my account. Says email I am using is invalid.

Easy friendly professional.

I liked the policy options. I just liked the program better than others that were suggested.