ASPCA | Pet Insurance Review

When attempting to make an appointment at a vet's office, I was asked if I would like to pay for pet insurance to cover the upcoming visit. I decided to go ahead and spring for it. I was given a confirmation that I had coverage from 10/17/2023 to 10/17/2024. Unfortunately, something happened on 10/17/2023 that I had to take my dog in for. Nearly $500 later, I opened the app to file my first claim and was told that, although it says I'm covered starting on the 17th, I could not make claims for any veterinary visit that occurred before 10/31/2023, which was not stated in the initial sign-up. If I am paying for coverage starting on a certain date, I expect that coverage to start on that certain date--not two weeks later.

I am new to pet insurance and have only recently enrolled, so I haven't actually used it yet. However, I will say that I found the enrollment process clearly explained and easy to navigate.

The staff is awesome and very helpful

Applying for Summer’s health care insurance is quick and simple

I've had this insurance with two other pets and they're just a very reliable company.