ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 22,535

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Emma S.

My Furry Friend Needs Care Too...

After carefully looking at a number of health insurance policies for my furry friend, I went with ASPCA Pet Health Insurance because it offered me a variety of options when making my decision. The plan was competitive with the other companies, however what stood out about the plan I choose, was the way there were no hidden coverages. Everything is shown in plain language so that no surprises are warrant. I would recommend it to family, friends, and will be utilizing this health insurance for all my furry friends.
3

out of 5

POSTED: | BY: Tom Staley

Why not 90%

Just a question, you say you pay 90% but I submitted a claim for $585.09 and you payed $353 which is far below 90%. Also I pay $98 a month just to use your service, some where I feel slighted. So just what is it that you don't pay on?
5

out of 5

POSTED: | BY: Suzann Price

Easy and user friendly online…

Easy and user friendly online transactions. Told me everything I need to know about the company and underwriter and what is and is not covered.
3

out of 5

POSTED: | BY: Cassie

Some Good Some not so good

I am so glad I can use the preventative care benefits for my pets. But the time to process a claim is taking so long it is making it hard to keep up with the vet bills because I am not receiving the reimbursement in a timely manner because the claims are taking so long. The way I can view why a claim is denied or approved is not at all helpful. All I can see is approved or denied nothing more it would help if I could see why not just that it is. I would love the option to raise my coverage level for my pets when it comes time for the annual renewal. I can decrease coverage but not increase it. Which I was unaware of when I first signed up for the policies.
5

out of 5

POSTED: | BY: Patricia Hunt

I didn’t know my account # and the…

I didn’t know my account # and the young lady was helpful and very pleasant.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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