ASPCA | Pet Insurance Review

My 9 year old Brittany recently went through a period of almost daily vomiting and diarrhea. After several months of testing with no progress and difinitive diagnosis, she was finally diagnosed with IBD. Having insurance was enormously helpful in getting her treated until we finally knew what the problem was, and she is happy and well today.

It's great that we can buy pet insurance at a small fee per month, depending on your plan. With our 2nd dog we bought from a shelter, we weren't sure of her background. We were glad we purchased insurance from ASPCA, because our dog started seizures. We had to have an MRI and spinal tap done. At first they refused and said it was congenital or genetic. I did get our vet to send them a letter in which it was stated it was idiopathic epilepsy. No problem getting reimbursed our percentage after that.

I had ASPCA for 2 years now - they dont deny your claims but pay out almost nothing, thanks to "reasonable cost". I live in the city and the vet costs here are high. When I submit a claim, they only cover the "reasonable cost" portion of it which is in most cases less than 50% and then they pay out 80% of that after me meeting my $100 annual deductible. One more thing - their premium seems to go up every year.

I have been so happy with what I have recieved from ASPCA. The customer service is great and I have been so grateful to have my pets insured. The claim process is so easy and I get back money so fast. ASPCA is great!

On January 2nd, our 14 year old rescue dog, Chloe, woke up at 6:30 am unable to stand or walk. We rushed her to the Animal Emergency Clinic near us where they couldn’t find any explanation of the tremendous pain she was in. She couldn’t do her doggie shake without falling down. To say we were terrified doesn’t begin to explain it. Our bill for the day was over $1,300.00!! Thank goodness we had our ASPCA pet insurance which covered over half of our bill. My only frustration with our coverage is that it does not include anything alternative. After spending $1,300 and a frightening day with no clue as to what was wrong, I took Chloe to an animal chiropractor where 3 visits later at $76/visit, she was fine. Somehow she had put her lower back out! I strongly encourage ASPCA to include alternative treatments such as chiropractic and acupuncture in their coverage.