ASPCA | Pet Insurance Review

I insured my beloved dogs --Ramone, GoGo & Eos-- with ASPCA Insurance about 3 months ago. Unfortunately, Eos fell ill and I had to bring her to the vet. I put in a claim for the the services she received with ASPCA. From the get-go, throughout the entire claim process, and ending with receiving reimbursement and a follow up call to inquire about Eos' well-being, I found their system easy to navigate, and each person I spoke with there to be courteous, efficient, and as it seemed to me, genuinely caring about my pups. I am very happy I selected ASPCA Insurance for my pups. I am also happy to report that Eos is doing great!

I was a former ASPCA Pet Health Insurance customer, but cancelled today because all three of my claims were denied. I had to draw the line when my dog's recent visit to the vet (including xrays and treatment) was denied on the basis of being a "pre-existing condition." He had eaten a plastic mouth-guard! How is that a "pre existing condition" and not an accident? When I called customer service to see why this wasn't covered, she said it was considered a preexisting gi problem and that the vet didn't find evidence of a foreign body. This is a lie - our vet has pieces of the mouth guard that Luke vomited up. The other claims that were denied were for an ear infection and conjunctivitis. I had the level 2 plan, which is supposed to cover accidents and illness. I think this whole pet insurance is a scam, and I will let everyone know about my experience.

I have had this insurance for my Great Dane for over 5 years. Fortunately I have not had to file many claims over that period of time. However, for those larger vet/specialty bills, ASPCA insurance has processed and paid the claims quickly and consistently. I feel comfortable with the the level of protection they provide in helping offset the cost of my dog's medical visits.

ASPCA PET INSURANCE has been a godsend. When Cooper had his gallbladder burst their claim service was extremely fast. The claim ended up being well over $10k and they paid a good portion. I would have done anything to save my dog but having the insurance made the event less stressful. It has been over a year and Cooper is back to himself. Another thing ASPCA has done well with is Cooper's allergies. I could not be more pleased.

I'm happy to say ASPCA offers the best type of health insurance for my pets. Website is intuitive and claim submissions are a breeze.