ASPCA | Pet Insurance Review

Winston, our 7 year old dachshund, got under the wheel of a rolling car while out camping. The tire was sitting on his head. After he regained consciousness, we went home and then to a 24 hour vet clinic where he got excellent care. After spending the night in ICU, he was able to go home. I didn't know exactly what my ASPCA medical insurance would cover, but I felt confident I could let the pet hospital do whatever was necessary and the expenses would be covered. I was exactly right. I was promptly reimbursed 70% of this costly incident. I couldn't have been more pleased with how my claim was handled.

Through very serious health problem that lasted for many months, I was not disappointed with the response of my ASPCA pet health insurance. Courteous and prompt reply was issued each claim.

Great Company. User Friendly site. Quick insurance payout

This company is TERRIBLE!! Insure with someone else! After two months and many, many phone calls I have gotten a different response from everyone I've spoken to. I've uploaded and emailed the invoices three times and again...they are asking for the same invoice. When I call they say they have the invoice. ??? I have NEVER missed my monthly premium and this is the first claim I've ever submitted. You've got to be kidding me! They know how to take my money, just not reimburse for a completely covered expense. I am packing up and taking my money to another pet insurance. Seriously...do not waste your time and money. I am also filing a complaint with my state division of insurance. This is fraud and I'm not letting them get away with it.

First time puppy owners we heard 50/50 reviews from friends about whether to go with the pet insurance route, but we are VERY glad we did. Several injuries and growing pain treatments for our lady boxer proved the insurance well worth it.