ASPCA | Pet Insurance Review

I purchased pet insurance in January. Sadly, on March 10 I had to unexpectedly and suddenly euthanize my oldest pup. When I went to cancel that policy they were very empathetic and offered the condolences. But that's not what gives them the 5 star rating. The next day I received a phone call from them again offering their heart felt condolences and a sadness for my loss. I was a consumer for less than 3 months and so impressed with this act of caring. Needless to say, I now have a new puppy and I immediately added her to my insurance policy

I've found the ASPCA customer service to be prompt and effective in their responses. Claims are dealt with quickly. Dealing with them has been totally trouble free. A pleasure.

This is the first experience I've had with any pet insurance as well as with my first pet and I couldn't be happier. When Lily needed her shots or accidentally swallowed some Dramamine or when her dewclaw split in half, ASPCA processed the claims very quickly. Not only is their website easy to use but they always call to follow up and make sure to ask about Lily. I have the level 3 coverage as well as the Wellness option and it's been well worth the money. I can't recommend ASPCA enough.

My puggle was supposed to have a dental procedure and when they did the blood work to check for levels for the anesthetisia , some levels were high. This in turn made want to test for liver disease or other potential issues.. after several expensive blood tests I am happy to say Tank is just fine ( although still has to have the dental procedure ;)I was submitting claims as the testing was going on ( just to stay on top of things) and I actually was receiving checks before the full series of tests were even done! I also very much appreciated the calls I received to check on Tank from the service reps ❤

We're ecstatic we found this health insurance for our pet. ASPCA has now insured 2 dogs for us, since 2007. When we were first looking for coverage for our Jack Russell Terrier, Pertwee, we checked out VPI & other pet insurance companies -- only to be told they don't offer coverage to dogs over the age of 10 years. At the time, Pertwee was 11. We started searching the web, found ASPCA Pet Health Insurance, called them for a quote, & were told there were no age restrictions whatsoever. Insurance premiums are just adjusted to the pet's age, which makes loads of sense. Pertwee passed away in 2008, & now Tegan (our current Jack Russell Terrier) is covered by ASPCA Health Insurance. We tell ALL of our pet-owning friends & family about your pet health insurance, & more than a few of them have signed up. Keep up the excellent work!