ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,092

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Robert Carfagno

Our chase needed emergency surgery …

Our chase needed emergency surgery after diagnostic imaging was performed. after consultation with our primary Vet and surgeon we decided to proceed without knowing outcome of insurance payment reimbursement. We were very satisfied with the outcome of surgery and costs reimbursed. Someone even called to check on chase afterwards. The only way to improve that I can see is to have the ability to review a pre-determination of benefits. thanks, Good Job. RFC
5

out of 5

POSTED: | BY: Donna Gooding

I'm so happy with the way the customer …

I'm so happy with the way the customer service support helps. The women I spoke to on a few occasions took there time to explain everything to me. Never rushing me...I had thought about going with another pet insurance and they explained why I should not change. There was no fast talking me. I have never been so happy. Just knowing I have received the proper plan for both my pets. I do look forward to any future discounts/savings
5

out of 5

POSTED: | BY: Laura Paradise

So far I'm very satisfied with ASPCA …

So far I'm very satisfied with ASPCA Pet Health Insurance. I especially like the online claim submission, friendly customer service when calling in to ask questions, and a follow-up phone call to see how my pet is doing after surgery! A+
5

out of 5

POSTED: | BY: Michelle

Great customer service.

Great customer service. Would like to see them pay a little more on medications, although the rep says it's not determined by them. Always professional and helpful when I contact them.
5

out of 5

POSTED: | BY: Pam

Made an illness much less stressful!

We had a very sick puppy, the seizures started suddenly and the emergency vet wanted to run very expensive tests. Knowing that we had ASPCA, we went thru all the testing and he is now completely seizure free. We submitted the claims as fast as they were coming in and ASCPA processed everything quickly and accurately just exactly as the policy was written. Now we have a healthy puppy and know that we have the best insurance policy available.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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