ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,144

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Jennifer Vranic

They are quick to respond with updates…

They are quick to respond with updates if more information is necessary to process claim and they process them promptly
5

out of 5

POSTED: | BY: Nancy Walls

Great experience

Great experience. Above my expectations for pet health insurance.
5

out of 5

POSTED: | BY: M.Lindsey

Good Policy and Good Response

Have no complaints. Submitting claims easy, convenient and good turnaround with payment.
5

out of 5

POSTED: | BY: Diane

ASPCA employeees are caring and compassionate to the owner and pet.

ASPCA has always been there for me. When Morgan, Toy Yorkie, was attacked by another dog, they contacted me to ascertain if he was recovering. When Morgan is sick they contact me for status and if the medication is effective. ASPCA does not treat you like a claim number, they treat you like a human being. Every representative I speak with always take the time for a thoroughly explanation and display concern for my Morgan. I have recommended the insurance to friends who have become members. Kudos to your staff and service.
5

out of 5

POSTED: | BY: Anthony Bullum

Excellent customer service reps and…

Excellent customer service reps and easy to follow claim procedure. It would be nice to be able to upload vet receipts for claims online via an iPhone as not always near laptop.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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