ASPCA | Pet Insurance Review

We vacillated before purchasing pet insurance for our cocker spaniel and our cat. The cat has enjoyed good health despite a heart murmur. However, the cocker has had a number of mishaps (injuries to both rear legs, and Cushing's disease) that have cost us over $10,000 at the vets' offices. Thank heaven we made the decision to purchase ASPCA coverage for both pets, as most of our outlays have been reimbursed. The online claims processes were a breeze and reimbursements were fair and faithful to the contract language. The only reason we didn't give the insurer a "10" was that a few of the items charged were deemed somewhat higher than usually charged in the community. So much for the cost of loving in the District of Columbia. We enthusiastically recommend ASPCA.

The ASPCA staff are always very helpful. The claims were paid as agreed and on time and the follow up call to see how Lilly was doing was very thoughtful.

ASPCA Pet Insurance program has allowed me to provide more health care to my cat than I would have been able to afford without the insurance. Their online claim submittal process is quick and easy. I think that their claim reimbursement program is fair. I love the fact that they will call and/or send cards in the mail if they notice my cat has received several claims in a short period of time. You just don't get customer service like that anymore.

Cooper had eaten a food scooper and I was so happy I had pet insurance! He was able to have a full recovery and I was able to get 2/3 of the bill covered!

ASPCA Pet Insurance has let me provide more care and veterinary services to my cat than I would have been able to without the insurance. I feel that they process their claims in a timely manner and overall the claim reimbursement amounts are fair. I love that occasionally they send cards in the mail or will call to check to see how my cat is doing if they notice a frequent number of claims.