ASPCA | Pet Insurance Review

No problems so far. Claims are processed in a timely manner, access through the website and app is easy to understand.

A friend of mine told me about ASPCA insurance when I was given my puppy. I signed up and they have been super nice to me, answering my questions, helping me with paperwork etc. I would recommend them to any pet owner.

Following up on this - a supervisor reached out to me but offered no help with my situation. She only explained that coverage goes down because initial diagnostic costs tend to be the highest. If that's true, why not keep the coverage limit as is, and then the claims will go down by themselves? The insurer refuses to give me any relief. ASPCA did create new policies in response to complaints like mine from other customers. But again, I was not made aware of this and they won't grant me such a policy retroactively. And so my poor review stands.

My 4 year old Cavalier, Birdie, had a growth on her scalp that at first seemed like nothing, but eventually grew large enough to be a concern. It was recommended that we have it surgically removed and biopsied, so we did so. Luckily, it was benign and Birdie has healed quickly. We were able to get reimbursed for 90% after our deductible, which made it affordable. She also required a dental cleaning, which isn't covered, but that part was only a minimal cost when compared to all the fees (anesthesia, medications, extractions, etc) and I am SO glad we didn't wait any longer or she would have had further decay and pain. I know other people have chosen other pet insurance providers because they cover dental cleanings, but in reality, the actual cleaning portion is not what costs the most - it is if your dog requires extractions or medications that end up adding to the final cost.

Quick and easy! Especially with the app! Thank you.