ASPCA | Pet Insurance Review

Useless/ Waste of money. I have had this insurance for all 3 of my pets for a few years now. I bought it in college and have kept it in my early career because I cannot afford an expensive incident with any of my animals. My dog suffered a bite wound to the chest and I finally needed to use ASPCA. I have illness and injury coverage and this was clearly an injury. He required surgery and several follow up appointments, tube insertion and removal, staple insertion and removal, bandaging and bandage changing, and the total cost reached $1500. I felt comfort in providing my credit card each time as I followed each appt by going home and submitting each claim. I now checked my account to see that $515 of his care was considered covered. My deductible is $500, with a copy of 30%, meaning that I am expecting to receive $10 from ASPCA. The “covered” charges are suspiciously close to my deductible and I am genuinely curious what would have been approved if I had submitted each receipt separately. I am going to debate it and consult my lawyer friend. It is ridiculous, unreasonable, and I wish I would have just saved my monthly payments instead of paying into this insurance plan.

This pet insurance is a life saver!! My cat started having major issues the past month and it has really saved me getting reimbursed. And they even called me just to ask how he was doing! That's amazing customer service!

I appreciated the claims departments full explanation of M & E's coverage and made me feel as though they really take their jobs seriously. Each rep has been courteous and caring.

This is the second time I have used my ASPCA insurance for Flounder. The first time he developed Pneumonia and more recently a serious problem with his nostril. In both instances, the insurance claim was easy to submit, processed in a timely manner, and paid promptly. I couldn't be more pleased with the service.

Very pleased with the way our claim was handled. Was sent regular emails informing me of the progress of our claim, and when settled our check arrived promptly.