ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,095

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Douglas

So glad I have ASPCA Pet Health Insurance for Shadow's care...they're fantastic!!!

Great, affordable coverage!!! Online claim submissions are simple and take only a few minutes to complete :) I would insure Shadow with no other than ASPCA Pet Health Insurance.
5

out of 5

POSTED: | BY: Jen

So happy we made the decision to get insurance!

In the last two years our dog has had two major illnesses, one required emergency surgery and a blood transfusion, the other nearly 8 months of expensive medication, and not only did ASPCA cover 80%, getting reimbursed couldn’t have been easier or faster! Pet insurance has made what’s best for my pet an easy choice when I don’t have to worry about cost! Thanks for saving his life twice!
5

out of 5

POSTED: | BY: Benjamin

Speedy Service and Great Customer Care!

I've had this policy for the past 5-6 years now and haven't ever had to use it until the past few months when I learned my dog had a mature cataract. Not only were the representatives helpful but, they cared about getting my dog the best coverage and reimbursement. Highly recommend!
5

out of 5

POSTED: | BY: Pradeep

Fantastic Experience!

Amazing experience! Awesome and caring customer service.This is the best insurance company I have ever dealt with - almost next to no questions asked when it came to claims - straight forward request for documents - covered 90% of a huge fat bill - took a big burden of my shoulder! Thank you everyone at ASPCA, especially the customer care and claims specialist that I directly dealt with :)
5

out of 5

POSTED: | BY: Heather

Easy to use with great customer service

You never want to have to use pet insurance, but Cali has had quite a few visits to the vet's office in her first six months. It took us a while to figure out that she had a sensitive stomach and was allergic to one of the medications. All in all Cali is one healthy pup now, but so happy to have Heartville pet insurance. The website is extremely easy to use and submit claims. The notifications are great and if you ever need to communicate with someone the customer service is fantastic! The coverage of expenses has been great as well!

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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