5
out of 5
POSTED: | BY: Lab Owner
ASPCA Pet Insurance- Positive experience
I have accident/illness/wellness coverage and so far I have been very happy with the reimbursement from ASPCA pet insurance. Some of my friends/family feel the monthly fee for this coverage may be too much. However, I have submitted claims under accident, illness & wellness and have been very thankful I singed up for the extensive coverage. They provide an EOB with each claim, which helps explain the reimbursement. The first claim seemed to take some time to process (but in reality it took a little less than a month to process, it just seemed long on my end). Since the first claim, the processing time has been less (approx 1-2 weeks). Submission of claims is very easy to complete using their weblink on my phone. This is the first time I have ever purchased Pet Insurance and with the positive experience I have had with customer service, the coverage and reimbursement process, I have recommended ASPCA to other pet owners.
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