ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,062

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Mollie

ASPCA insurance is great and would recommend!

I've had this insurance for my pom for at least a few years now and have used it every year since having it! Recently my pom had very expensive exploratory surgery and ASPCA was very quick to go over my claim and refund the majority of that money. I have recommended to everyone who mentions they want to get insurance for their pet.
5

out of 5

POSTED: | BY: Rich S

Great insurance

Great insurance, fair price, great customers service, and the reimbursement of the bill is pretty quick.
3

out of 5

POSTED: | BY: Dan

It takes way too long for claims

It takes way too long for a claim to be completed. The customer service is good and I have never had any coverage issues but it shouldn't take a month for a claim to be completed. I have insurance for my other dog through healthy paws and the claims take 24 hours to be completed. Aspca is slightly cheaper but the wait to be reimbursed is ridiculous. When I have to pay $1800 for a surgery waiting a month for claim to be completed is a killer
5

out of 5

POSTED: | BY: Cyndy Ranalli

Claims are paid in a timely manner and…

Claims are paid in a timely manner and the staff is very friendly on the phone.
5

out of 5

POSTED: | BY: Margo Wiggin

I’ve had other pet insurance before

I’ve had other pet insurance before. Neither was as good as this one. Thank you for the great service.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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