AKC | Pet Insurance Review

We lost our pet earlier this week, and it meant a lot to me for Rosa to be so sympathetic for our loss. I felt like she really cared about us and how we were feeling, and she didn't try to sell us on anything. That goes a long way towards building trust

Very helpful. They said they would call back with an update in a day or two after checking with another department but they returned the call within 20 minutes. Great customer service

I was told by my breeder that she signed me up for 30 days of free insurance through the AKC and when I turned in my substantial claim, they turned my claim down because not only did my breeder have to sign me up for the insurance, and did, it had to be "activated by me". I received an email and thought it was a copy with all the names on it. I have never had to sign up AND then have to "activate" it. Who would have guessed I had to "activate" my free insurance after signing up for it? In my opinion, they are just looking for any way to not pay. I would not recommend this insurance, clearly, they look for reasons not to pay. I'm sure there are plenty of other insurance companies with better ethics.

Basically your insurance is nothing but a fraud to garner business and try to hook customers into purchasing insurance on their pet(s). And you write the policy in such a way that no matter what happens to a customers pet you cover your business aspects by not paying because you claim it’s a secondary to a medicine that the government and states require customers to have their pets vaccinated with a rabies shot. I had faith in AKC but now all I see is big business wanting money from the little people and that they (AKC) really doesn’t care about the little people or how it constrains their life when their family member has to be hospitalized and the insurance won’t cover it because of mandatory vaccination. Shame on AKC. I will be letting all my friends and family know of how corrupt this organization truly is. Nothing but a joke to not having to pay a claim on mandatory vaccinations that caused this issue and yet I’m still paying the medical bills. Totally lost my faith in AKC.

Happy with the ease of getting insurance for each year and your correspondence when awaiting an answer for whether services provided will be reimbursed and for what amount.