Animal Care Associates, Inc.

4.7 (419 reviews)
840 Oakwood Rd, Charleston, WV 25314, USA

Hours

Monday 7:30 AM – 6:30 PM Tuesday 7:30 AM – 6:30 PM Wednesday 7:30 AM – 6:30 PM Thursday 7:30 AM – 6:30 PM Friday 7:30 AM – 6:30 PM Saturday 8:00 AM – 3:00 PM Sunday 12:00 – 3:00 PM

How to Save on Veterinary Costs at Animal Care Associates, Inc.

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Animal Care Associates, Inc.? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,232
4.9 Embrace 19,979
4.9 Fetch 5,924
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,375
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,290
4.8 Nationwide 25,718
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,355
4.8 Prudent Pet 2,868
4.7 Pumpkin 3,556
4.6 Spot 11,604
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.7

419 reviews

Princess's visit was an emergency situation. Your staff was waiting for us to arrive and took princess straight back to the exam room. Your entire staff showed concern and compassion for all of us ! We're very pleased with Dr Patton's expertise and compassion while caring for our animals!!! Animal Care Associates deliver world class service just as founder Dr Gunnoe delivered in the beginning !!!!

Jul 14, 2023

The staff was very friendly from the minute we walked in to the minute we walked out. Dr. Patton was very knowledgeable, answered all my questions, and addressed any concerns. He and the tech took the time to explain everything thoroughly. It was such a pleasant experience, it made the struggle of getting my cat into the carrier worth it.

Mar 30, 2023

We were very pleased with the quick and compassionate service provided to our pet and family. They saw our bearded dragon without an appointment on a Friday, ran a battery of tests to diagnose his condition and provided all of our options in a very professional and compassionate way. Unfortunately, our little guy was too sick and old to recover from his ailment, but the staff and facility were awesome to work with during the whole experience, and the price for his emergency and end of life care was extremely reasonable. Thank you ACA from Kyle and his family!

May 17, 2023

I love this place. All of the staff here is so kind and professional. They are so gentle with my pup that she LOVES going to the vet instead of getting scared, and especially is excited if she gets to see Ms. Brooke! Today they helped me with an urgent visit and took care of our needs promptly and professionally. Then when we were walking out, Dr. Patton recognized my fur baby (his patient) by sight and came to check on her even though we saw another Dr. during this visit. I 100% believe that the staff here cares about my little doggie because they love animals and not just because it is their job. Will always go and refer here!

Jul 6, 2023

I took our pet snake there cause they are 1 of a few vets that see exotic animals, and I know they have been there for a good while. The Dr and staff were super friendly. But our snake experienced a neurological disorder, and we decided to put her down. Broke my wife's and I hearts. But they did all they could and were very sympathetic. We found a new vet to got to now!!

Jul 27, 2023