Big Valley Veterinary Services

This place has really gone downhill in the last year. Only money motivated and completely price gouge their clients. We went in for a simple ear infection and tried pushing to treat my dog with the most expensive treatment plan rather than starting out to see if basic treatment would do the trick first. We received an estimated Charging 300-600 dollars for a simple ear infectio. An appointment that was only to be made based off the estimate. Didn't move forward with appointment due to priced estimate and they continued to charge me 75 for a missed appointment AND charged my card without Authorization. Not to mention the turn over of vets that come and go. We used to have a solid practioner every time. We never see the same vet anymore. Different person every time. We used to think this place was the best around. We had the sense they cared and we belonged to a something special. Not sure if it's new management or what but we have felt big changes this past year that has left us feeling taken advantage of, disconnected and like money is the only thing they care about. It's not even about the money that bothers us. It's how we were treated when we disputed something.

posted: 06/19/2023

We have been going to Big Valley Vets for around 8 years. We have two Doxies. The staff treat the girls as if they were their dogs. Most important another vet told us one of our dogs had Mersa which would have come from their operating room, and there was nothing they could do for her. Dr. Watson big Valley Vets found an antibiotic they had not tried, she is Mersa Free. Above and beyond is how they roll. 10+ five stars. Highly recommend!! Karen Jennings

posted: 06/14/2023

Dr. Watson and her staff are always professional, personable, helpful and kind. We will be bringing our pups happily to Big Valley Vet for life.

posted: 06/05/2020

If you're an existing client, find a new vet fast! If you're new, don't even consider this place. They don't care about their patients. I've been going to this practice for 7 years. Spent literally thousands of dollars. I've had all of my pets here and recently was told when I called to have my dog seen for an illness that because I hadn't been there in the last year I was considered a new client, and they weren't taking any new clients! This for my dog who Dr Watson had seen so many times I can't even count for a skin problem that she couldn't figure out, that I was suggesting things to look for and that another vet determined easily with a blood test and skin scrape was Staph and Yeast. Cleared up in weeks with an antibiotic and yeast medicine. I might add both of these problems came about after her spay surgery was performed here. Coincidence? Maybe. This place was great when Dr. Shannon Leska was there. Gone downhill ever since she left.

posted: 01/25/2023

We'd been taking our pets here since we moved to Poulsbo, in part based on the excellent reviews and the supposed balance between traditional and holistic practice. Unfortunately, those reviews were extremely unfounded as it leans almost exclusively holistic. Perhaps this practice may work well for some, but for us, it was not a good fit. The vet was often rude and dismissive, especially when we asked questions and didn't immediately fall in line with her suggestions. The final straw was when she seemingly forgot that the office is open concept and I could hear her complaining about my pets specifically. It literally made me fearful to leave them in her care.

posted: 02/10/2023